1. Order Processing Time:
Orders placed with our mobile phone shop are typically prepared within 2-5 working days. Our team works diligently to ensure your order is promptly processed and ready for shipment.

2. Delivery Time:
We aim to deliver orders within 14 days from the date of purchase, although in many cases, delivery may occur sooner. We prioritize efficient shipping methods to ensure your mobile phone reaches you in a timely manner.

3. International Shipping:
We proudly offer international shipping to customers worldwide. For international orders, a flat shipping fee of $25 USD will be applied at checkout. Please note that customs fees and import duties may apply, and customers are responsible for any additional charges incurred.

4. Returns and Refunds:
We understand that circumstances may change, and sometimes returns are necessary. We accept returns for mobile phones within 14 days of delivery. To initiate a return, please contact our customer service team. Refunds for returned mobile phones will be issued via the same payment method used for the original order.

For further details on our shipping and returns policy, please refer to our full terms and conditions or contact our customer service team for assistance.