Regulatory Requirements for Phone Numbers

Regulatory Requirements for DID Phone Numbers ordering from certain countries

Phone Number Ordering Requirements

UK and US Phone numbers can be ordered without any verification.

Certain other countries have regulatory requirements regarding the allocation of local numbers. While a customer could order a phone number type successfully and payment made, but if the phone number type ordered has a regulatory registration requirement, the customer may not be able to use the number until the registration is submitted and approval received from the regulatory authority for the customer to use the phone number.

The following table lists countries where requirements apply, along with the documentation necessary for local number registration.

Table of Required Documents:

CountryLocalNationalToll-FreeShared CostMobile
Albania1, 2, 3N/AN/AN/AN/A
Australia1, 3N/A1, 31, 31, 2, 3, 7
Austria1, 41, 4-N/AN/A
Belgium1, 51, 4-N/A1, 2, 3, 7
Bosnia & Herzegovina1, 2, 5, 7N/A1, 3N/AN/A
Bulgaria1, 2, 6N/A1, 3N/AN/A
China1, 2, 3, 7N/AN/A1, 2, 3, 7N/A
Croatia1, 2, 5N/A1, 2, 4N/AN/A
Cyprus1, 2, 3, 71, 2, 3, 7-N/AN/A
Czech Republic1, 6N/A-N/AN/A
DenmarkN/A1, 31, 3N/A-
EcuadorN/AN/A1, 3N/AN/A
EstoniaN/A1, 3-N/AN/A
Finland1, 2, 31, 2, 3-N/A1, 3
France1, 4, 7, 81, 4N/AN/AN/A
Georgia1, 2, 6, 7, 81, 2, 3, 81, 2, 3, 8N/AN/A
Germany1, 2, 6, 71, 2, 4, 7N/AN/AN/A
Greece1, 4N/AN/AN/AN/A
Hong KongN/A1, 2, 4, 71, 3N/AN/A
Hungary1, 2, 6, 71, 2, 4, 7-N/AN/A
Iceland-N/A1, 3N/AN/A
India1, 3N/A1, 3N/AN/A
Indonesia1, 3N/A1, 3N/AN/A
Ireland1, 51, 31, 3N/AN/A
Italy1, 2, 5, 7N/A1, 2, 3, 7N/AN/A
JapanN/A1, 2, 3, 71, 2, 3N/AN/A
Latvia1, 2, 4N/A1, 4N/AN/A
Lithuania1, 4--N/A-
LuxembourgN/A1, 31, 3N/AN/A
MalaysiaN/AN/A1, 2, 3N/AN/A
MaltaN/A1, 2, 4, 7N/AN/AN/A
MoldovaN/AN/A1, 3N/AN/A
Netherlands1, 51, 41, 3N/A-
New Zealand1, 3N/A-N/AN/A
Norway1, 2, 4N/A1, 2, 4N/AN/A
Panama-N/A1, 3, 8N/AN/A
Peru1, 2, 5, 7N/A1, 2, 4, 7-N/A
Poland1, 2, 6N/A1, 2, 3N/A1, 2, 3
PortugalN/A1, 4-N/AN/A
Romania1, 31, 31, 3N/AN/A
Saudi ArabiaN/AN/A1, 3N/AN/A
Serbia1, 2, 5, 7N/A-N/AN/A
Singapore1, 2, 3N/A1, 3N/AN/A
Slovenia1, 5N/A-N/AN/A
South Africa1, 2, 5, 71, 2, 3, 71, 2, 3, 7N/A1, 2, 3, 7
Spain1, 2, 5, 71, 2, 4, 7-N/AN/A
Switzerland1, 2, 4N/A1, 2, 4N/AN/A
TaiwanN/AN/A1, 3N/AN/A
Thailand1, 2, 3, 71, 2, 3, 71, 3N/A1, 2, 3, 7
UgandaN/A1, 2, 4, 7N/AN/AN/A
Ukraine1, 2, 3N/A-N/A-
United Arab EmiratesN/AN/A1, 3N/AN/A
UruguayN/AN/A1, 3, 7N/AN/A
Venezuela1, 2, 4N/A1, 3N/AN/A

Document Legend:

  1. Name, Business Name, and Contact Phone Numbers
  2. Passport or ID Copy
    • In cases where the registration process is performed under a company name, the company registration certificate shall be provided instead of a passport or ID copy.
  3. Address Worldwide
  4. Local Address in the Same Country as Phone Number Ordered
  5. Local Address in the Same Area as Phone Number Ordered
  6. Local Address in the Same City as Phone Number Ordered
  7. Proof of Address Form
    • Copy of a utility bill no older than 6 months.
  8. Specific Registration Form
    • Needs to be filled in and signed by the end user. You will be provided with the required form during the registration process.

Additional Documentation Requirements:

  • a: Company (worldwide) registration certificate along with passport or ID copy and proof of address form (not older than 3 months) should be provided.
  • b: A local passport or ID copy should be provided.
  • c: If number registration is performed under a company name, a local company registration certificate should be provided.
  • d: A detailed description of Phone Number usage should be provided.
  • e: Passport or ID copy should include a South African national identity document, a South African biometric national identity card, or a passport (issued by any country).
  • f: The following numbers cannot be registered under personal details: Albania, China Local, China Shared Cost, Japan Toll-free, Estonia National, France Local, Latvia Local, Peru Local, Peru Toll-free, Slovenia Local, Switzerland Toll-free.
  • g: If number registration is performed under a company name, a company registration certificate along with a passport or ID copy should be provided.
  • h: A letter of intention (LOI) should be provided for United Arab Emirates, Saudi Arabia, Uruguay Toll-free, Estonia National, and China registrations.
  • i: If number registration is performed using personal details, the end user’s birth date and birthplace should be provided.
  • j: If number registration is performed under personal details, the national tax code should be provided; if under a company name, VAT number and signatory tax code should be provided.
  • k: The address in the proof must match the address in the certificate of ID.
  • l: If number registration is performed using personal details, the end user’s passport or ID number should be provided. If under a company name, the business registration number should be provided.
  • m: A photo of the authorized representative holding their passport/ID should be provided.

Contact and Support: For more details or to order a Phone Number, please visit our website nxtlmobile.io, or contact us via live chat or email at hello@nxtlmobile.io. We offer 24/7 customer support to assist with the registration process and ensure compliance with local regulations.